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Política de reembolso

Damages and issues

If your item arrives damaged, I will replace it at no cost to you. 

Returns

If the item is in good condition, but you decide you'd like to return it, I have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it.

To start a return, you can contact me at info@davidmbird.com. Please note that returns will need to be sent to the following address: 

Birdworks LLC
213 Robinson St.
Wakefield, RI 02879

You are responsible for shipping cost.

You can always contact us for any return question at info@davidmbird.com

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@davidmbird.com.

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